Refund Policy
**Business Name:** Zeinab Mohamed For Data Entry Services
**Last Updated:** 14 October 2026
1. General Policy
We aim to provide services according to the description and scope agreed with each customer. Refund requests are reviewed fairly and in accordance with applicable UAE consumer protection laws.
2. Before Work Begins
If a customer requests cancellation before work has started, the customer may be eligible for a refund of the amount paid, subject to any applicable legal requirements and any clearly disclosed, lawful costs already incurred.
3. After Work Has Started
If work has already started, any refund will be assessed based on the work completed, costs reasonably incurred, the circumstances of the request, and applicable law.
4. Incomplete or Incorrect Services
If a delivered service does not match the agreed description or contains errors attributable to our work, the customer should contact us with the order details and a description of the issue. We will review the request and, where appropriate, correct the issue, provide a partial refund, or offer another fair remedy.
5. Non-Refundable Circumstances
A refund may not be available merely because a customer changes their mind after a service has been completed as agreed. However, nothing in this policy limits any refund or other rights that cannot lawfully be excluded.
6. How to Request a Refund
Please contact us using the contact details published on our website. Include your order reference, payment date, service purchased, and the reason for your request. Please do not send full payment card details.
7. Refund Processing
Approved refunds will generally be returned through the original payment method where possible. The time taken for funds to appear depends on the payment provider and the customer's bank.
8. Contact
For refund enquiries, please contact us using the contact details published on this website.